FAQs
What shipping methods are availbale?
I ship with GLS for Austria and Germany. For all other countries, I use the Austrian Post.
How long will it take to get my package?
Each item is handcrafted with care. Processing and shipping times are generally:
- Austria: 5-7 business days
- Europe: 7-10 business days
- Other countries: 10-15 business days
If you order items with different shipping times, all will be shipped together, based on the item with the longest delivery time. Please note that shipping times are estimates – delays caused by the carrier are beyond my control.
Do you ship internationally?
Yes, I do! I offer international shipping to various countries.
Can I track my order?
Every package comes with a tracking number, which you will receive via email once your order has been shipped. You can track your shipment at www.gls-one.at/de or www.post.at/s/sendungssuche.
Can I cancel my order?
Once you've placed an order, it is generally not possible to cancel it. If you haven't received a shipping confirmation yet and would like to cancel or modify your order, please contact me as soon as possible via my contact form or at hello@baxiethelabel.com. I will do my best to process your request before shipping your order, but I cannot guarantee it.